1. Session Packages and Validity
Session packages are valid from the date of purchase unless otherwise agreed in writing.
The following validity periods apply:
- Single session: valid for 1 month
- 10-session package: valid for 4 months
- 20-session package: valid for 8 months
Any unused sessions remaining after the validity period has expired will be forfeited and cannot
be refunded.
2. Trainer Holidays and Availability
If the trainer is unavailable due to planned holidays or leave, the validity period of active session
packages will be extended by the same duration as the trainer's absence.
Clients will be informed of planned holidays as far in advance as reasonably possible.
3. Booking and Rescheduling
Sessions may be rescheduled without charge when at least 24 hours' notice is provided.
Where possible, clients are encouraged to reschedule rather than cancel appointments.
All rescheduling requests are subject to availability.
4. Late Cancellations and No-Shows
Cancellations made less than 24 hours before the scheduled session time will result in the
session being deducted from the client's package or charged in full.
Failure to attend a scheduled session without notice will also result in the session being
deducted from the client's package or charged in full.
5. Exceptional Circumstances
The trainer may, at their sole discretion, extend package validity periods or waive cancellation
charges in cases of illness, injury, family emergency, or other exceptional circumstances.
Any exception granted on one occasion does not create an entitlement to future extensions,
refunds, or waivers.
6. Refunds and Transfers
Purchased sessions and packages are non-refundable.
Sessions and packages are personal to the client and may not be transferred to another
individual without prior written approval from the trainer.
7. Health and Responsibility
Clients are responsible for informing the trainer of any medical conditions, injuries, health
concerns, or changes in health status that may affect participation in training sessions.
Clients participate in training at their own risk and are responsible for following the trainer's
instructions to the best of their ability.
8. Acceptance of Terms
By purchasing a session or package, making payment, or attending a training session, the client
acknowledges that they have had the opportunity to review these Terms & Conditions and agree
to be bound by them.